Frequently asked questions FAQ
Questions families asks us.
- Ruby Care is a locally owned senior care placement service. We are boutique, caring advisors who listen first and guide families every step of the way to find the right senior living fit — at no cost to you.
- We are knowledgeable of the industry and of the local market to do all of the leg work for you.
- Our services are completely free for families. We’re compensated by the communities when a move-in occurs.
- Yes! We personally visit and get to know the communities we recommend so you can feel confident in the options we share.
- We understand that timing can be urgent. In many cases, we can provide you with options within 24–48 hours.
- We proudly serve the Dallas/Fort Worth Metroplex and West Texas.
- We typically can help find an advisor all over the country.
- That’s okay! We’re here whenever you’re ready. We can help you plan ahead so you’ll feel prepared when the time is right.
- Yes, whenever possible we offer to tour with you. We’re here to answer questions and help you feel confident in your decision.
- Absolutely. We work quickly to find the right level of care, whether it’s short-term rehab, assisted living, or memory care.
